Privacy Policy

1. Data We Collect

To help our clients improve their business performance and services, we access and collect data from the platforms they operate on. This data is exclusively focused on marketing and sales analytics and does not include personally identifiable information (PII). The data we collect may include:

• Audience Data: Aggregated and anonymized demographic information (e.g., age, gender, location) of individuals who interact with our clients' ads or products.
• Performance Metrics: Key performance indicators such as ad impressions, clicks, conversions, sales data, and engagement rates.
• Product Information: Data related to product views, sales volume, and customer reviews from e-commerce platforms.

2. How We Use the Data

The data we collect is used solely to provide analytical services and strategic recommendations to our clients. Our goal is to help them enhance their service offerings and improve their business operations. Specifically, we use the data to:

• Analyze Performance: We review and analyze the data to evaluate the effectiveness of marketing campaigns and e-commerce strategies.
• Provide Strategic Recommendations: We use the insights gained to help our clients optimize their products, services, and marketing efforts.
• Enhance User Experience: By understanding customer behavior on various platforms, we can suggest ways for our clients to create more relevant and engaging content.

3. Third-Party Software and Data Handling

We use a third-party data analytics and business intelligence tool to review and analyze the collected data. We have a strict contractual agreement with this software provider to ensure that all data is handled securely and confidentially. This third-party software does not collect any personally identifiable information from individuals.

By engaging our services, clients expressly authorize Shinajii Sdn Bhd to acquire, process, and analyze data from their business accounts using this third-party software. All data handling will comply with the retention and security standards outlined in this policy.

4. Data Security

We are committed to protecting the security of the data we collect. We have implemented technical and organizational safeguards to prevent unauthorized access, disclosure, or alteration. The data we collect is always aggregated and anonymized, which significantly enhances the privacy of individuals.

• All data is encrypted both in transit and at rest.
• Personal data, if ever collected, will be retained for no longer than 90 days.
• Data that is no longer needed will be securely destroyed using industry-standard methods.

5. Your Consent and Rights

By interacting with our clients' businesses on the platforms, you acknowledge and agree that Shinajii Sdn Bhd may acquire and process the data as described in this policy for business improvements and better services. You also consent to the use of third-party software for data analysis, subject to the safeguards and retention limits stated herein.

Since the data we collect is aggregated and does not contain personal information, we cannot identify or link the data to specific individuals. Therefore, we are unable to process requests for data access, rectification, or erasure. If you wish to manage your personal data or advertising preferences, please do so directly through the respective account settings of the platforms you use (e.g., Facebook, Shopee, or Lazada).

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and the revised policy will be effective immediately.

7. Contact Us